We're here to help. Whether you have a question about an order, need help choosing the right product, or want to speak to someone about a return, get in touch and we'll respond as quickly as possible.
The fastest way to reach us: abirvacuum@gmail.com
We aim to respond to all enquiries within 1–2 business days.
Order Enquiries
If you’re contacting us about an existing order, please include your order number in your message so we can help you as quickly as possible.
Product Questions
Not sure which product is right for your home? Email us with a brief description of your home (floor type, floor area, whether you have pets) and what you’re hoping to automate, and we’ll make a recommendation.
Returns and Faults
Please see our Returns & Refund Policy for full details, then email us with your order number and photos if relevant.